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Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect the following information when you use Thought Lab:

Account information: Email address, name, and Reddit username provided during registration.
Reddit data: Publicly available posts, comments, and profile information from the Reddit accounts you choose to track.
Payment information: Processed securely by Stripe. We do not store credit card numbers.
Usage data: Basic analytics via Google Analytics (page views, session duration).

2. How We Use Your Information

To provide and maintain the Service.
To process payments and manage subscriptions.
To send transactional emails (verification, password resets, subscription confirmations).
To improve the Service based on usage patterns.

3. Data Storage and Security

Your data is stored in a MySQL database on secure hosting infrastructure. Passwords are hashed using bcrypt. All connections are encrypted via HTTPS.

4. Third-Party Services

We use the following third-party services:

Stripe — Payment processing. Stripe Privacy Policy
Google Analytics — Usage analytics. Google Privacy Policy
Elastic Email — Transactional email delivery.
Reddit API — Accessing publicly available Reddit data.

5. Reddit Data

Thought Lab only accesses publicly available Reddit data. We do not access private messages, saved posts, or any data that requires Reddit account authentication.

6. Data Retention

Your data is retained for as long as your account is active. If you delete your account, all associated data (items, imports, tokens) is permanently removed.

7. Your Rights

You can view and export your data from the dashboard.
You can delete your account by contacting us.
You can update your email and password from the account page.

8. Cookies

We use session cookies for authentication. Google Analytics may set additional cookies for analytics purposes.

9. Children's Privacy

The Service is not intended for users under 13. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this policy at any time. Continued use of the Service after changes constitutes acceptance.

11. Contact

For privacy-related questions, contact us at the email listed on our website.